About the feature
The in-app government directory has contact details for 20 central ministries of more than 23 states and union territories. The numbers are legitimate since they are taken from official and government sources. Truecaller promises to expand the directory more with the numbers of different states and departments in the future. Watch this YouTube video:
Plans for the future
It would even add municipal-level and district-level official numbers. Thus, when a government official would call a person, he would see a green background with a blue tick ensuring that the number is verified.
How would the feature help?
This new feature would help people to reach out to their local authorities for any query or help. This feature is currently available for Android users. There is no information about its availability for iOS users for now. Truecaller introduced a plethora of features like sharable smart cards. Smart SMS, urgent messages, etc. sometime back which are also helping people a lot.
